1. Introduction
Sidoconnect Ltd ("we", "our", "us") is committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, store, and protect your information when you participate in our Musharaka partnership or visit our website.
By becoming a partner or using our services, you consent to the collection and use of your information as described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
When you become a partner, we collect:
- Identity Information: Full name, date of birth, nationality
- Contact Information: Email address, phone number, physical address
- Financial Information: Bank account details, payment information, transaction history
- Partnership Information: Number of units purchased, partnership start date, referral information
- Identification Documents: Government-issued ID, proof of address (as required)
2.2 Technical Information
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Referring website
- Cookies and similar tracking technologies
2.3 Communication Information
- Emails, messages, and correspondence with us
- Feedback, surveys, and testimonials
- Support requests and inquiries
3. How We Use Your Information
3.1 Partnership Management
We use your information to:
- Process your partnership application and payment
- Verify your identity and prevent fraud
- Maintain partnership records and unit ownership
- Calculate and distribute profit shares
- Issue partnership agreements and certificates
- Process referral bonuses
3.2 Communication
We use your information to:
- Send partnership confirmations and welcome materials
- Provide business updates and financial reports
- Send newsletters and partnership communications
- Respond to your inquiries and support requests
- Notify you of important changes or announcements
3.3 Legal & Compliance
We may use your information to:
- Comply with legal obligations and regulations
- Prevent fraud, money laundering, or illegal activities
- Enforce our partnership terms and conditions
- Respond to legal requests and court orders
- Protect our rights and interests
3.4 Business Improvement
We may use aggregated, anonymized data to:
- Improve our website and services
- Understand partner demographics and preferences
- Develop new features and offerings
- Conduct research and analysis
4. How We Share Your Information
4.1 We Do NOT Sell Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4.2 Limited Sharing
We may share your information only in these circumstances:
- Service Providers: Payment processors, hosting providers, email services (under strict confidentiality agreements)
- Legal Requirements: When required by law, court order, or government authority
- Business Transfers: In the event of merger, acquisition, or sale of assets
- Shari'ah Advisors: For compliance verification (anonymized when possible)
- Professional Advisors: Lawyers, accountants, auditors (under confidentiality)
4.3 Partner Directory
We may create a private partner directory accessible only to other partners, containing:
- First name and city (no full addresses)
- Partner since date
- Founding partner status
You can opt out of the directory by emailing us.
5. Data Security
5.1 Security Measures
We implement appropriate security measures to protect your information:
- Encryption: SSL/TLS encryption for data transmission
- Access Controls: Limited access to authorized personnel only
- Secure Storage: Encrypted databases and secure servers
- Regular Backups: Secure, encrypted data backups
- Monitoring: Continuous security monitoring and updates
5.2 Your Responsibility
You are responsible for:
- Keeping your login credentials confidential
- Using strong, unique passwords
- Notifying us immediately of any security breaches
- Not sharing your account access with others
Security Notice: While we implement robust security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to protect your information.
6. Data Retention
We retain your information for as long as:
- You remain an active partner in Sidoconnect
- Required for legal, accounting, or regulatory purposes
- Necessary to resolve disputes or enforce agreements
Minimum Retention Period: 7 years after partnership ends (for tax and legal compliance)
7. Your Rights
7.1 Access & Correction
You have the right to:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Explanation: Understand how your information is used
7.2 Communication Preferences
You can:
- Unsubscribe from marketing emails (required updates will still be sent)
- Opt out of the partner directory
- Choose your preferred communication channels
7.3 Limitations
We cannot delete or anonymize information if:
- Required for legal or regulatory compliance
- Necessary to enforce partnership agreements
- Needed for legitimate business purposes
- Part of ongoing dispute or investigation
8. Cookies & Tracking
8.1 What We Use
Our website uses cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve user experience
- Track referral sources
8.2 Your Choices
You can:
- Block cookies in your browser settings
- Delete existing cookies
- Opt out of analytics tracking
Note: Some website features may not function properly without cookies.
9. Third-Party Links
Our website may contain links to third-party websites (social media, payment processors, etc.). We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.
10. Children's Privacy
Sidoconnect partnership is not intended for individuals under 18 years of age. We do not knowingly collect information from minors. If we discover that a minor has provided information, we will delete it promptly.
11. International Transfers
Your information is primarily stored and processed in Nigeria. If transferred internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be:
- Posted on this page with updated "Last Updated" date
- Notified to partners via email for material changes
- Effective immediately upon posting unless otherwise stated
Continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Us
For questions, concerns, or requests regarding your privacy or this policy:
- Email: privacy@sidoconnect.name.ng or support@sidoconnect.name.ng
- WhatsApp: 07037261934
- Address: Sidoconnect Ltd, Ilorin, Kwara State, Nigeria
Response Time: We aim to respond to privacy requests within 30 days.
Your Privacy Matters: We are committed to transparency and protecting your information. If you have any concerns about how your information is handled, please contact us immediately.